Luis Torre
Griffin, GA,GA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Hardworking with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
Work History
Server
La Michoacana Mexican Restautant
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Solare Bar & Grill
10.2018 - 01.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Bachelor of Arts - General Literature
Universidad De Los Andes
San Cristobal, Venezuela05.2018
Skills
- Beverage Preparation
- Food Delivery
- Order Management
- Food Inspection
- Daily Specials Memorization
- Guest Engagement
- Wine Service
- Wine Pairings
- Item Promotion
- Suggestive Selling
- Menu Memorization
- Food Sales and Promotion
- Order Accuracy
- Food and Beverage Pairings
- Menu Presentation
- Cleanliness Standards
- Upselling Techniques
- Wine Pairing Knowledge
- Positive Attitude
- Memory Retention
- Foreign Language Proficiency
- Time Management
- Menu Knowledge
- Allergy Awareness
- Effective Communication
- Strong Work Ethic
- Upselling
- Food Safety Standards
- Cleaning and Sanitizing
- Menu Recommendations
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working
Timeline
Server
La Michoacana Mexican Restautant
05.2021 - Current
Bartender
Solare Bar & Grill
10.2018 - 01.2021
Bachelor of Arts - General Literature
Universidad De Los Andes
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