Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Torre

Griffin, GA,GA

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.


Hardworking with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience

Work History

Server

La Michoacana Mexican Restautant
05.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

Solare Bar & Grill
10.2018 - 01.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Education

Bachelor of Arts - General Literature

Universidad De Los Andes
San Cristobal, Venezuela
05.2018

Skills

  • Beverage Preparation
  • Food Delivery
  • Order Management
  • Food Inspection
  • Daily Specials Memorization
  • Guest Engagement
  • Wine Service
  • Wine Pairings
  • Item Promotion
  • Suggestive Selling
  • Menu Memorization
  • Food Sales and Promotion
  • Order Accuracy
  • Food and Beverage Pairings
  • Menu Presentation
  • Cleanliness Standards
  • Upselling Techniques
  • Wine Pairing Knowledge
  • Positive Attitude
  • Memory Retention
  • Foreign Language Proficiency
  • Time Management
  • Menu Knowledge
  • Allergy Awareness
  • Effective Communication
  • Strong Work Ethic
  • Upselling
  • Food Safety Standards
  • Cleaning and Sanitizing
  • Menu Recommendations

Languages

Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working

Timeline

Server

La Michoacana Mexican Restautant
05.2021 - Current

Bartender

Solare Bar & Grill
10.2018 - 01.2021

Bachelor of Arts - General Literature

Universidad De Los Andes
Luis Torre