Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Hardworking with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
Work History
Server
La Michoacana Mexican Restautant
05.2021 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Solare Bar & Grill
10.2018 - 01.2021
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed strict recipes and drink measurements to minimize product used.
Explained daily specials and beverage promotions to exceed daily sales goals.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Crafted special drink and cocktail menu items for seasonal offerings.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Developed new signature cocktails to support bar marketing brand and increase profits.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Bachelor of Arts - General Literature
Universidad De Los Andes
San Cristobal, Venezuela
05.2018
Skills
Beverage Preparation
Food Delivery
Order Management
Food Inspection
Daily Specials Memorization
Guest Engagement
Wine Service
Wine Pairings
Item Promotion
Suggestive Selling
Menu Memorization
Food Sales and Promotion
Order Accuracy
Food and Beverage Pairings
Menu Presentation
Cleanliness Standards
Upselling Techniques
Wine Pairing Knowledge
Positive Attitude
Memory Retention
Foreign Language Proficiency
Time Management
Menu Knowledge
Allergy Awareness
Effective Communication
Strong Work Ethic
Upselling
Food Safety Standards
Cleaning and Sanitizing
Menu Recommendations
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working
Timeline
Server
La Michoacana Mexican Restautant
05.2021 - Current
Bartender
Solare Bar & Grill
10.2018 - 01.2021
Bachelor of Arts - General Literature
Universidad De Los Andes
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