Luis Torres
Lady Lake,FL
Summary
Service-oriented delivery professional truck driver with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Representative
Tri-Eagle Sales
Ocala, FL
08.2023 - Current
- Performed pre-trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
- Maintained accurate records of deliveries, including invoices, manifests, and other relevant documents.
- Provided customer service by responding to inquiries and complaints in a courteous manner.
- Drove delivery truck (eighteen wheeler side loader and end loaders, to deliver products safely and efficiently while adhering to traffic laws and regulations.
Service Loan Associate
FFI Holdings-La Familia Casa de Empeño
Bayamón, Puerto Rico
03.2016 - 05.2023
- Greeted customers, assessed needs and provided loan information.
- Processed loan applications, verified customer information and calculated payments.
- Maintained accurate records of all loans and customer accounts.
- Responded to customer inquiries regarding loan status, terms.
- Prepared documents for closing loans in accordance with state regulations.
- Coordinated with lenders to ensure timely processing of loans.
- Provided assistance with resolving delinquent accounts through payment plans or other options, including repossession of collateral.
Skills
- DOT Regulations Compliance
- Safe Driving Practices
- Problem-solving capabilities
- Effective communication abilities
- Commercial vehicle operation
- Tractor-trailer driving
- Customer Service
- Problem-Solving
- Positive Attitude
- Dependable and reliable
- Punctual and Reliable
- Fluent in Spanish and English
- Excellent sense of direction
- Strong Work Ethic
- Experienced manual transmission driver
- Pre-Trip and Post-Trip Inspections
- Local Delivery
- Teamwork and Collaboration
Certification
- Class A CDL with T-double and triple trailer. N-Tanker
- No restrictions on CDL
Timeline
Service Representative
Tri-Eagle Sales
08.2023 - Current
Service Loan Associate
FFI Holdings-La Familia Casa de Empeño
03.2016 - 05.2023
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