Luis Torres
Branford,CT
Summary
Dynamic leader with a proven track record at Ward 9 and Greek Olive, enhancing team leadership and streamlining operations for peak efficiency. Excelled in fostering employee engagement, reducing turnover by implementing effective strategies, and excelling in time management and complex problem-solving. Passionate about driving success and fostering professional growth.
Overview
14
14
years of professional experience
Work History
Manager in Charge
Ward 9
New Haven, CT
06.2017 - 08.2024
- In charge of all daily operations.
- In charge of scheduling and all employees within the business
- In charge of all liquior and beer orders each week.
- Point of contact of any and all events that occured.
- Head liason of all live music and entertainment being performed.
- In charge of logistics and every day revenue costs.
- Coordinated effective plans and ideas to make the business grow as a whole.
- Was able to take a new startoff business and turn it into one of the most notable bars in a city already flourishing with restaurants and bars.
Manager in Charge
Greek Olive
New Haven, CT
01.2011 - 10.2017
- Enhanced employee engagement with regular feedback, whether through written or verbally.
- Reduced staff turnover rates with effective training programs, which included English as a second language training, as well as TIPS and server training.
- Led cross-functional teams (kitchen to front of the house to event space) to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by using open communication and encouraging employee development opportunities.
- Head coordinator of an event space that held up to 120 person capacity.
Education
Associates - Business Management
St Johns University
Queens, NY05.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Manager in Charge
Ward 9
06.2017 - 08.2024
Manager in Charge
Greek Olive
01.2011 - 10.2017
Associates - Business Management
St Johns University