Luis Torres
North Hollywood,CA
Summary
Experienced team leader with extensive background in hospitality and customer service. Skilled in developing and maintaining strong relationships with customers, staff, and vendors. Expert in operational management, budgeting, and staff training and development. Successful in creating a positive, team-oriented work environment that fosters employee growth and development.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Panini Kabob Grill
11.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Restaurant Manager
FRIDA MEXICAN CUISINE
03.2022 - 11.2024
- Front of House Manager in charge of providing excellent customer service while providing a pleasant dining experience
- In charge of scheduling according to expected volume
- Inventory, payroll, daily and weekly sales reports
- Handling cash and credit card transactions
- Managed a team of 35+ employees, overseeing hiring, training and personal growth
- Completed paperwork, recognizing discrepancies and addressing for resolution
Owner/Operator
Ljs Fish and Shrimp Tacos
05.2020 - 02.2022
- Own and Operate a food truck
- Handled inventory, payroll, and monthly scheduling
Unit Manager
Lucky Strike Entertainment
08.2019 - 04.2020
- Led a team of 60 employees, overseeing hiring, training and professional growth
- Held monthly meeting to discuss current events and to keep the team motivated and engaged
- Handled scheduling of both FOH and BOH employees
- Oversaw daily operations with high levels of productivity
Education
High school diploma -
North Hollywood Senior High School
North Hollywood, CA01.2006
Skills
- Customer service
- Leadership
- Flexible and adaptable
- Analytical skills
- Restaurant Management
- Bartending
- Food Safety
- Training & development
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
Panini Kabob Grill
11.2024 - Current
Restaurant Manager
FRIDA MEXICAN CUISINE
03.2022 - 11.2024
Owner/Operator
Ljs Fish and Shrimp Tacos
05.2020 - 02.2022
Unit Manager
Lucky Strike Entertainment
08.2019 - 04.2020
High school diploma -
North Hollywood Senior High School