Luis Valdez
El Paso,TX
Summary
- Results-driven individual with a proven track record of delivering quality work, exceeding company goals, and providing exceptional service. Known for excellent communication and teamwork abilities. Passionate about continuous learning and professional development. Exceptional knowledge in the SaaS and Fintech industries service and business planning.
Overview
13
13
years of professional experience
Work History
Business Development Representative
Harte Hanks
El Paso, Texas
04.2024 - Current
- Identified, evaluated, and pursued new business opportunities to expand corporate reach.
- Conducted research and analysis of industry trends to identify potential customers and markets.
- Researched target accounts to build a pipeline of qualified leads.
- Partnered with sales colleagues in strategizing effective approaches for attracting new clients.
- Identified business prospects through cold calling, networking, marketing and database leads.
Business Development Representative
Memoryblue
03.2023 - 04.2024
- Identified business prospects through cold calling, networking, marketing and database leads.
- Conducted research and analysis of industry trends to identify potential customers and markets.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
- Collaborated with sales team members to develop strategies for targeting new prospects.
Business Development Representative
MarketStar
04.2022 - 01.2023
- Researched target accounts to build a pipeline of qualified leads.
- Researched industry news, trends and developments related to our products.
- Accomplished Business Development Representative offering expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases hard sales numbers.
- Performed market analysis to identify opportunities in the competitive landscape.
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
- Researched potential prospects online to produce qualified call lists for sales colleagues.
- Collaborated and supported sales team to build sales pipeline.
- Communicated prospect needs and account details to prepare team for scheduled introduction meeting.
- Prepared weekly reports on sales activity for management review.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Executed cold calls, social media and other digital strategies to acquire customers.
- Tracked progress against goals using CRM software programs such as Salesforce.
B2B Sales Development Representative
CIENCE Technologies
El Paso, TX
07.2021 - 03.2022
- Maintained communication with account executives to facilitate development of sales opportunities.
- Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Contacted and developed working relationships with executives and business owners.
- Prospected new opportunities by identifying promising commercial customers and qualifying leads.
- Scheduled sales appointments and met with potential customers to explain benefits of products and services.
- Hunted new business on continuous basis to generate sales and boost pipeline.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Leveraged cold calling, in-person visits and referrals to build leads.
Sales Consultant
Erus Energy
El Paso, TX
02.2019 - 04.2021
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Customer Service Representative
Xerox
El Paso, TX
03.2015 - 01.2019
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assessed customer needs and upsold products and services to maximize sales.
- Set up and activated customer accounts.
- Answered inbound calls and directed to individuals or departments.
- Educated customers on special pricing opportunities and company offerings.
Customer Service Representative
Alorica
El Paso, TX
09.2011 - 10.2015
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assessed customer needs and upsold products and services to maximize sales.
- Set up and activated customer accounts.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Answered inbound calls per day and directed to individuals or departments.
- Educated customers on special pricing opportunities and company offerings.
- Exceeded company productivity standards on consistent basis.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Education
High School Diploma -
Jefferson High School
El Paso, TX06.2011
Some College (No Degree) -
EPCC
El Paso, TXSkills
- SaaS and Fintech Experience
- B2B and B2C sales
- Sales and market development
- Account management
- Prospecting skills
- Lead development
- New market penetration
- Cold calling
- Client Research
- Pipeline Management
- Industry Expertise
- CRM proficiency
Timeline
Business Development Representative
Harte Hanks
04.2024 - Current
Business Development Representative
Memoryblue
03.2023 - 04.2024
Business Development Representative
MarketStar
04.2022 - 01.2023
B2B Sales Development Representative
CIENCE Technologies
07.2021 - 03.2022
Sales Consultant
Erus Energy
02.2019 - 04.2021
Customer Service Representative
Xerox
03.2015 - 01.2019
Customer Service Representative
Alorica
09.2011 - 10.2015
High School Diploma -
Jefferson High School
Some College (No Degree) -
EPCC
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