Luis Valente-Bello
Terre Haute,IN
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Overall, yes, I have worked at many jobs here and there. Trying to learn new ways to improve. I never want to stop learning from my mentors.
Overview
2
2
years of professional experience
Work History
Host
El Ranchero
Bloomington, Indiana
03.2025 - 08.2025
- Greeted guests warmly upon arrival to establish a welcoming atmosphere.
- When other servers were unavailable to show up for the job, I stepped in to cover them, so we wouldn't be overwhelmed.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Resolved conflicts between customers when necessary.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Balanced cash drawers at the end of each shift.
- Inspected dining areas for any damages or defects.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Checked identification for guests who appeared under age 21.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Provided accurate wait time estimates to guests for better service expectations.
- Coordinated with kitchen staff to ensure timely food service and guest satisfaction.
- Assisted in maintaining cleanliness and organization of the dining area.
- Communicated guest preferences to staff for personalized dining experiences.
- Handled customer inquiries and concerns professionally to enhance guest relations.
- Supported team members during busy periods to maintain high service standards.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed reservation systems efficiently to ensure smooth seating arrangements.
Dog Caretaker
Wayport Pet Resort
Bloomington, Indiana
06.2024 - 01.2025
- Provided daily care for dogs, ensuring safety and comfort during their stay.
- Assisted with feeding schedules and monitored dietary needs of various breeds.
- Maintained cleanliness of dog areas, including kennels and play zones, throughout shifts.
- Engaged dogs in exercise routines to promote physical health and well-being.
- Communicated effectively with pet owners about their dog's behavior and needs.
- Collaborated with team members to create a welcoming environment for pets and owners.
- Provided positive reinforcement to promote good behavior from the dogs.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Regularly cleaned cages, runs, kennels, yards and other enclosures used by the animals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Fed animals twice daily and refilled water dish.
- Responsible for providing daily care and exercise to all dogs in the facility, including feeding, grooming and cleaning up after them.
- Cared for pets during owners' absences.
- Conducted regular health checks on animals, monitored their behavior and reported any changes or concerns to supervisor.
Construction Worker
Chino renovation
Bloomington , IN
08.2023 - 12.2023
- Operated hand and power tools for various construction tasks.
- Assisted in demolition and site preparation for renovation projects.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete construction assignments efficiently.
- Loaded and unloaded materials for use in renovation tasks.
- Maintained cleanliness and organization of the worksite daily.
- Communicated effectively with supervisors regarding project updates and needs.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
Education
High School Diploma -
Bloomington South High School
Bloomington, IN05-2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Effective communication
- Time management
- Organization skills
- Animal care
- First aid training
- Adaptable to change
- Takeout order processing
- Multitasking proficiency
- Task prioritization
- Food allergy awareness
- Menu management
- Event planning
- Sales strategies
- Order accuracy
- Staff coordination
- Seating arrangements
Affiliations
- I played high school soccer and was captain for all 4 years. As well as my club soccer team, called Cutters
- I was a camp counselor for a 5th-grade field trip to Bradford Woods.
- I love interacting with the community and give back.
Accomplishments
- I was on the all-state first soccer team in Indiana.
- I was vice president for the Amigos club.
- Was in the national honors society.
Languages
English
Professional
Spanish
Professional
Timeline
Host
El Ranchero
03.2025 - 08.2025
Dog Caretaker
Wayport Pet Resort
06.2024 - 01.2025
Construction Worker
Chino renovation
08.2023 - 12.2023
High School Diploma -
Bloomington South High School
Similar Profiles
Kayla MartinKayla Martin
Host and Server at El RancheroHost and Server at El Ranchero
Anna WindomAnna Windom
Busser/Server/Food Runner at El Ranchero Mexican Bar and GrillBusser/Server/Food Runner at El Ranchero Mexican Bar and Grill
Sarah GonzalesSarah Gonzales
Cashier Lead at Taqueria El RancheroCashier Lead at Taqueria El Ranchero
Leila WhitfieldLeila Whitfield
Manager at Anna's Hands Soul FoodManager at Anna's Hands Soul Food
Derek WilliamsDerek Williams
Service Technician at Mercer VCSService Technician at Mercer VCS