Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luis Walker

Leander,TX

Summary

Dynamic professional with a proven track record at Honda, adept in CRM proficiency and efficient multitasking. Excelled in enhancing customer satisfaction and repeat business through expert inventory management and team leadership. Skilled in driving operational excellence, significantly reducing food and labor costs by optimizing resources and processes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Consultant

Honda
Leander, TX
05.2024 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Managed email marketing campaigns targeting specific segments of the customer database, driving engagement, and boosting conversion rates.
  • Followed up with existing customers to provide additional support and address concerns.

Assistant General Manager

Freebirds World Burrito
08.2017 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.

Cook

Whatabuger
01.2015 - 01.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Transitioned between breakfast and lunch service.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Communicated closely with servers to fully understand special orders for customers.

Education

High School Diploma -

Vista R
Cedar Park, TX
06.2017

Skills

  • Inventory Tracking and Management
  • CRM proficiency
  • Customer Relationship Management
  • Time Management
  • New hire training
  • Efficient multitasking
  • Prioritization and Organization
  • Business Operations Knowledge

Certification

  • Food Handlers License
  • Advanced Phone Sales Training

Timeline

Sales Consultant

Honda
05.2024 - Current

Assistant General Manager

Freebirds World Burrito
08.2017 - Current

Cook

Whatabuger
01.2015 - 01.2017

High School Diploma -

Vista R

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Luis Walker