Luis Yanes
Lehigh Acres,FL
Summary
With a proven track record at EnvyUS Shop, I excel in enhancing store operations and team leadership. My expertise in sales and outstanding communication skills have consistently boosted store performance and employee morale. I'm adept at relationship building, ensuring customer satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Store Manager
EnvyUS Shop
04.2021 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Designers Closet
01.2012 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
World Hope Academy
Miami, FL08-2006
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Recruitment and hiring
- Goals and performance
- Team motivation
- Store displays
- Sales expertise
- Opening and closing procedures
- Relationship building and management
- Sales professional
- Operations
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
EnvyUS Shop
04.2021 - 11.2024
Store Manager
Designers Closet
01.2012 - 01.2020
High School Diploma -
World Hope Academy
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