Luis Alejandro Sanchez Lozano
Provo,Utah
Summary
Punctual and honest with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Multilingual Grocery Stocker with team-oriented nature and expertise to handle checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.
Enthusiastic, willing to take on any task to help organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
1
1
years of professional experience
Work History
Cashier Manager
Family Owned Store
Ascencion , Chihuahua, Mexico
10.2020 - 11.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Built positive relationships with customers to increase repeat business.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Grocery Stocker
Family Owned Store
Ascencion, Chihuahua
10.2020 - 11.2021
- Checked for outdated and overripe grocery items and removed from inventory.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Cashier Supervisor
Family Owned Business
Ascencion, Chihuahua
10.2020 - 11.2021
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Grocery Clerk
Family Owned Bussiness
Ascencion, Chihuahua
10.2020 - 11.2021
- Checked for outdated and overripe grocery items and removed from inventory.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Education
High School Diploma -
Juarez Stake Academy
Colonia Juarez, Chihuahua, Mexico06.2020
Skills
- Staff Coaching and Training
- Microsoft Office
- Flexible Work Schedule
- Decision Making
- Handling Complaints and Inquiries
- Merchandise Promotion and Display
- Inventory Management
- Scheduling and Time-Tracking
- Willingness to Learn
- Shelving
- Basic Mathematics
- Physical Stamina
Accomplishments
- Supervised team of 8 staff members.
Calisthenics
I am passionate about the well-being that calisthenics provides to my life, great exercises that allow me to develop strength and lower my stress levels!
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Manager
Family Owned Store
10.2020 - 11.2021
Grocery Stocker
Family Owned Store
10.2020 - 11.2021
Cashier Supervisor
Family Owned Business
10.2020 - 11.2021
Grocery Clerk
Family Owned Bussiness
10.2020 - 11.2021
High School Diploma -
Juarez Stake Academy