Luis Alonso Rangel

• Greeted customers promptly and responded to questions.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Resolved customer complaints professionally in accordance with company policy.
• Helped customers find specific products, answered questions, and offered product advice.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Processed sales transactions to prevent long customer wait times.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Balanced daily transactions on a computerized point-of-sale system.
• Collected payments and provided accurate change.

• Drove safely in all weather conditions including rain, snow, sleet, ice.
• Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
• Picked up meals from local restaurants and dropped off at residential and business customer locations.
• Answered customer inquiries regarding menu items, prices and availability.
• Engaged in basic vehicle maintenance tasks, such as cleaning, refueling, and minor repairs, to ensure continuous operation.
• Identified potential problems or complaints from customers and took appropriate action as necessary.
• Maintained vehicle according to company and state safety requirements.
• Provided excellent customer service throughout the delivery process.
• Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
• Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
• Maintained positive relationships with customers to promote further business opportunities.
• Navigated local streets and highways with ease using GPS system.
• Obtained receipts or signatures for delivered goods, collecting payment for services when required.
• Delivered fresh food to customers across local area.
• Processed online payments via credit card, debit card or PayPal.

• Maintained clean and orderly appearance throughout kitchen and dining area.
• Adhered to regulatory standards regarding safe and sanitary food prep.
• Responded quickly to any customer complaints or concerns about their dining experience.

Besides being a line cook, I cross-trained; I also worked as a dishwasher, did prep work, handled to-go orders, operated the cash register, and counted money after closing.

• Cooked multiple orders simultaneously during busy periods.
• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
• Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
• Organized the storage area to ensure that all necessary items were readily accessible.
• Garnished and arranged dishes into creative presentations.
• Verified kitchen staff followed all recipes and portion serving guidelines correctly.
• Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.