Hi, I’m
Luis Andres Silva Blancarte
San Diego,CA
Summary
Proactive Backroom Coordinator and Order Processor with extensive experience in inventory management, order accuracy, and team mentorship. Skilled in optimizing backroom operations and streamlining restocking processes, resulting in improved efficiency and customer satisfaction. Adept at database management, problem-solving, and collaborating with sales and inventory teams to ensure seamless order fulfillment.
Overview
4
years of professional experience
Work History
TJX Companies
Backroom Coordinator
08.2020 - Current
Job overview
- Supervised processing of orders.
- Managed back-office sales team through coaching and sales technique training.
- Performed database management and analysis of business functions and processes.
- Maintained inventory for back-office supplies, computers and work-stations.
- Streamlined product restocking processes for improved store appearance and customer satisfaction.
- Established a system for tracking damaged goods, minimizing losses due to unsellable merchandise.
- Optimized space utilization within the backroom for increased efficiency and ease of access to products.
- Mentored new employees in proper backroom procedures, fostering a team-oriented environment that prioritized collaboration and open communication.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Shopdev
Order Processor
03.2023 - 04.2024
Job overview
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
- Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
Education
San Diego City CollegeSan Diego, CA
No Degree from Film And Video Production
12.2025
Colegio De Bachilleres Mexico
Associate of Science from Computing
06.2017
Skills
- Shipping and receiving
- Sales floor support
- Warehouse Operations
- Pallet Jack Operation
- Problem-solving abilities
- Customer Service
- Critical Thinking
- Cash Management
- Stock Rotation
- Product Sorting
- Writing style versatility
Languages
Spanish
Native or Bilingual
Timeline
Order Processor
Shopdev
03.2023 - 04.2024
Backroom Coordinator
TJX Companies
08.2020 - Current
San Diego City College
No Degree from Film And Video Production
Colegio De Bachilleres
Associate of Science from Computing
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