Luis Angel Gamez
Laredo,TX
Summary
Proven leader and efficient problem-solver, adept in staff management and customer satisfaction enhancement. At Burger King, spearheaded operations, elevating service quality. Excels in teamwork, collaboration, and time management, ensuring timely deliveries. Achieved significant improvements in process efficiency and customer experience, leveraging skills in stock replenishment and staff training.
Overview
4
4
years of professional experience
Work History
Hardlines Team Member
Walmart
Laredo, TX
05.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Manager
Burger King
Laredo, TX
04.2021 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Delivery Driver
The Outlet Furniture Store
Laredo, TX
01.2021 - 04.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Collision Repair - Automotive
Laredo College
Laredo, TXSkills
- Stock replenishment
- Store maintenance
- Teamwork and Collaboration
- Friendly and Helpful
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Money Handling
- Staff Training and Development
- Staff Supervision
- Staff Management
Languages
Spanish
Native or Bilingual
Timeline
Hardlines Team Member
Walmart
05.2024 - Current
Assistant Manager
Burger King
04.2021 - 04.2024
Delivery Driver
The Outlet Furniture Store
01.2021 - 04.2021
Collision Repair - Automotive
Laredo College