Luis David Marte Rodriguez

• I have experienced in Guest Service, Kitchen , People Management And Hiring staff checking up the inventory’s what the store needs.
• Make sure everything is in order with the supplies
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Supervised daily operations including scheduling shifts, assigning duties.
• Coordinated with other departments to ensure smooth flow of operations.
• Managed customer service inquiries and complaints in a timely manner.
• Maintained accurate records of sales transactions using point-of-sale systems.
• Developed a system for tracking inventory and ordering supplies as needed.
• Created reports on sales trends, inventory levels, and financial data.

Managed operations within the people department.

Recognized significance of guest experience.

Coordinated team to achieve sales and operational goals.

Developed recognition programs to ensure crew members feel valued.

Trained and developed crew members in various aspects.

Evaluated performance metrics to enhance management strategies.

Coordinated staff schedules efficiently.

I used to be a cashier at PLS, Change checks, Bile collections, Customer Services

• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Resolved customer complaints professionally in accordance with company policy.

• Operated various kitchen equipment efficiently including mixers grinders slicers choppers blenders.
• Checked quality of ingredients received from suppliers ensuring freshness accuracy of order quantity.