Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luis Diego Leos

Pacoima,CA

Summary

Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams. Working to my optimal potential to secure quality work that adheres to the task at hand.

Overview

1
1
Certification

Work History

Courier

Streetsmarts Messengeres
Santa Monica
2022 - Current
  • Communicated with customers to coordinate delivery times.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Ensured compliance with federal regulations governing transportation of hazardous materials.
  • Checked contents of shipment against shipping documents prior to leaving warehouse.

Prep Dishwasher

Nihari House
Arleta
2017 - 2018
  • Sanitized cooking surfaces after each use to prevent cross-contamination of food items.
  • Inspected kitchen areas for compliance with safety standards.
  • Repaired or replaced broken or damaged kitchen equipment promptly.
  • Responded quickly to any customer complaints regarding service or cleanliness.

Bilingual CSR

Dominos's Pizza
Arleta
2018 - 2019
  • Answered incoming customer inquiries in Spanish and English, providing accurate information and solutions.
  • Ensured all customer complaints were logged into the system for further investigation or resolution.
  • Assisted customers in navigating company websites by providing step-by-step instructions in both Spanish and English.
  • Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
  • Processed orders, forms, applications, and requests.

Lead Dishwasher

We're Pouring
Glendale
2019 - 2022
  • Conducted regular inventory of cleaning supplies and reported any shortages to management.
  • Organized storage areas so that all cleaned items were properly stored away.
  • Sanitized food preparation areas by wiping down counters and appliances after each shift.
  • Coordinated with chefs and other kitchen personnel to ensure timely delivery of clean dishes.
  • Reported malfunctions or repairs needed in the dishwashing area promptly to supervisors.

Education

HVAC Certification - Heating, Air Conditioning, And Refrigeration Installation And Repair

UEI
Reseda
04-2024

High School Diploma -

PUC Charter High School
Lake View Terrace
06-2017

Some College (No Degree) - General Studies

Los Angeles Mission College
Sylmar, CA

Skills

  • Attention to Detail
  • Working Independently
  • Logistics and Transportation
  • Clean Driving Record
  • Coordinating efficient routes
  • Business processes and procedures
  • Performance Improvement
  • Relationship building and rapport

Certification

  • Speak fluent Spanish and English
  • Technologically knowledgeable: Google Drive, Google Docs, Google Slides, Microsoft, Excel, Powerpoint

Timeline

Courier

Streetsmarts Messengeres
2022 - Current

Prep Dishwasher

Nihari House
2017 - 2018

Bilingual CSR

Dominos's Pizza
2018 - 2019

Lead Dishwasher

We're Pouring
2019 - 2022

HVAC Certification - Heating, Air Conditioning, And Refrigeration Installation And Repair

UEI

High School Diploma -

PUC Charter High School

Some College (No Degree) - General Studies

Los Angeles Mission College

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Luis Diego Leos