Summary
Overview
Work History
Education
Skills
Timeline
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Luisembert Sanchez Hernandez

Miami,FL

Summary

Dynamic Customer Service Representative and Chef with a proven track record at Restaurant Servitur, Cuba. Expert in problem resolution and active listening, consistently enhancing customer satisfaction. Leveraged product knowledge to address inquiries effectively, fostering strong client relations and ensuring seamless transactions. Committed to delivering exceptional service and resolving issues efficiently.

Overview

20
20
years of professional experience

Work History

Customer Service Representative and Chef

Restaurant Servitur, Cuba
05.2002 - 02.2022
  • Assisted customers with inquiries, ensuring prompt and accurate information delivery.
  • Developed knowledge of products and services to support customer needs effectively.
  • Handled transactions using point-of-sale systems, maintaining accuracy during processing.
  • Collaborated with team members to resolve customer issues quickly and efficiently.

Education

Gastronomy And Tourism -

Sheeila Mintur Gastronomy School
01-2002

America Latina High School
Mayabeque, Cuba
06-1995

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Problem resolution
  • Product knowledge
  • Follow-up skills
  • Customer satisfaction measurement
  • Client relations

Work Type

Contract Work

Timeline

Customer Service Representative and Chef

Restaurant Servitur, Cuba
05.2002 - 02.2022

Gastronomy And Tourism -

Sheeila Mintur Gastronomy School

America Latina High School

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Luisembert Sanchez Hernandez