Luisembert Sanchez Hernandez
Miami,FL
Summary
Dynamic Customer Service Representative and Chef with a proven track record at Restaurant Servitur, Cuba. Expert in problem resolution and active listening, consistently enhancing customer satisfaction. Leveraged product knowledge to address inquiries effectively, fostering strong client relations and ensuring seamless transactions. Committed to delivering exceptional service and resolving issues efficiently.
Overview
20
20
years of professional experience
Work History
Customer Service Representative and Chef
Restaurant Servitur, Cuba
2002.05 - 2022.02
- Assisted customers with inquiries, ensuring prompt and accurate information delivery.
- Developed knowledge of products and services to support customer needs effectively.
- Handled transactions using point-of-sale systems, maintaining accuracy during processing.
- Collaborated with team members to resolve customer issues quickly and efficiently.
Education
Gastronomy And Tourism -
Sheeila Mintur Gastronomy School
2002-01
America Latina High School
Mayabeque, Cuba1995-06
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Product knowledge
- Follow-up skills
- Customer satisfaction measurement
- Client relations
Work Preference
Work Type
Contract WorkTimeline
Customer Service Representative and Chef
Restaurant Servitur, Cuba
2002.05 - 2022.02
Gastronomy And Tourism -
Sheeila Mintur Gastronomy School
America Latina High School