Experienced customer series representative With 4+ years. Motivated individual with problem-solving, ability to stay level-headed under pressure and organized, seeking more opportunities to contribute to new teams, further developing skills and greeting within the company.
Work History
Barista
11 Months
Starbucks | Peoria, Arizona | 11.2025 - Current
Supported team members to maintain efficient workflow, consistent motivation, and high service quality.
Followed customer engagement models to create welcoming atmosphere and active listening, with rewards member.
Operated POS system and tablet to manage store operations with attention to accuracy and customer satisfaction.
Maintained a cleaned and organized work environment, with coffee machines, customers seating, and countertops.
Material Handler
3 Months
FedEx | Los Angeles, California | 07.2026 - 10.2026
Reviewed work areas for loose materials, broken items, and safety standard compliance.
Coordinated with team of three to four by relaying label details and matching drop-off zones with outside loading team timing.
Handled cargo over 1000+ lbs while maintaining safe weight control during loading.
Shift Supervisor
3 Years 1 Month
El Pollo Loco | Inglewood, California | 06.2022 - 07.2025
Managed cash-handling processes by reconciling tills, completing vault audits, and assembling bank deposits.
Led crew communication and teamwork to support motivation and daily execution.
Monitored drive-thru performance, sales activity, and labor compliance to maintain workflow.
Maintained food safety, cleanliness, quality standards, and consistent crew performance.
Education
High School Diploma
Animo Leadership Charter High School | Inglewood, CA | 06-2023