Luka Kerner
Barista
Putnam
Summary
Motivated and outgoing worker with exceptional customer service and communication skills. Dedicated to following health and safety guidelines, creating exceptional beverages, and providing a wonderful guest experience. Diligent, well organized, and always striving to learn more.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Barista
Chubby Dog Gaming Bar
05.2024 - Current
- Maintained and operated espresso machines, grinders, commercial coffee brewers, and other equipment.
- Created a wide variety of hot and cold drinks with consistency.
- Maintained cleanliness in the café by cleaning counters, tables, and equipment regularly.
- Effectively and efficiently operated the POS system to accurately enter orders and process payments.
- Provided guidance on coffee bean selection and brewing techniques to assist guests in brewing coffee at home.
- Collaborated with ownership to develop new drink specials based on customer preferences and current trend in the coffee industry.
- Assisted ownership with inventory management.
Gardener/Landscaper
Crystal Brinson Horticulture Inc.
05.2023 - 12.2023
- Worked closely with a horticulturalist to identify invasive plants and remove them, and to promote native plant growth in Southern Massachusetts and Rhode Island.
- Maintained healthy gardens by pruning, fertilizing, mulching, and watering plants.
- Maintained cleanliness on jobsites by properly disposing of waste and returning equipment to proper storage locations.
- Performed fall and spring cleanup to clear debris and brush from gardens.
- Coordinated with fellow team members to effectively and efficiently to complete large scale projects.
Barista Supervisor
The Dough Company
08.2021 - 05.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Assisted in the hiring process, contributing to the selection of skilled baristas.
- Trained and supervised baristas to maintain and uphold café policies and standards.
- Handled and resolved customer issues with professionalism and tact to drive customer satisfaction.
- Managed cash handling process with accuracy.
- Ensured consistent product quality by regularly monitoring and adjusting brewing techniques.
- Accurately followed house syrup recipes to ensure consistency and maintained syrup stock consistently to ensure customer satisfaction.
- Analyzed customer feedback and researched popular flavors to expand house flavor offerings.
- Made appropriate decisions regarding scheduling changes and cuts based on business volume.
Barista/Barista Trainer
Starbucks
04.2019 - 12.2020
- Maintained cleanliness by cleaning the counters, machines, utensils, and dining room daily as well as a variety of deep clean tasks.
- Operated espresso machines, blenders, and commercial coffee brewers to create beverages.
- Efficiently operated drive-thru headsets to control line with quick, effective service.
Education
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MN05-2020
Skills
Cash handling
Opening and closing duties
POS systems
Menu memorization
Safe food handling
Espresso and commercial coffee machine operation
Beverage preparation
Adaptable and flexible
Hospitality and professionalism
Organizational skills
Excellent communication
Certification
Driver's License
Timeline
Barista
Chubby Dog Gaming Bar
05.2024 - Current
Gardener/Landscaper
Crystal Brinson Horticulture Inc.
05.2023 - 12.2023
Barista Supervisor
The Dough Company
08.2021 - 05.2023
Barista/Barista Trainer
Starbucks
04.2019 - 12.2020
High School Diploma -
Robbinsdale Cooper Senior High School