Lukas Baines
Kingsport,TN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Baker
Ingles Markets
Johnson City, TN
05.2019 - Current
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Serve bakery customers daily with professional and effective customer service.
- Managed inventory, labor, expenses and other operational processes.
Delivery Driver
Palace Vending
Kingsport, TN
09.2018 - 04.2019
- Loaded and unloaded delivery vans per shift.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
Inventory Associate
Best Buy Co Inc.
Kingsport, TN
07.2016 - 08.2018
- Created reports detailing all aspects of inventory, including costs, deliveries and usage.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Education
High School Diploma -
Sullivan South High School
Kingsport, TN05.2016
Skills
- Adaptive and creative
- Excellent customer service skills
- Highly observant
- Organized
- Computer proficient
- Retail store support
- Quick learner
Timeline
Baker
Ingles Markets
05.2019 - Current
Delivery Driver
Palace Vending
09.2018 - 04.2019
Inventory Associate
Best Buy Co Inc.
07.2016 - 08.2018
High School Diploma -
Sullivan South High School