Lukas McConnaughey
Anderson,IN
Summary
Goal-oriented sales professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
7
7
years of professional experience
Work History
Automotive Sales Professional
Tom Wood Honda
Anderson, IN
09.2023 - Current
- Monitored competitors' activities in order to remain competitive in the marketplace.
- Updated job knowledge by participating in educational opportunities.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Utilized CRM software to track customer interactions and monitor progress toward goals.
- Resolved customer complaints promptly and professionally.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Negotiated pricing contracts with clients for optimal profitability.
- Contributed ideas for process improvement initiatives within the department.
- Prepared presentations and conducted demos of products or services for potential buyers.
Automotive Sales Professional
Pearson Ford
Zionsville, IN
05.2023 - 09.2023
- Provided information on features, benefits, warranties, and financing options.
- Greeted customers and identified their needs by listening to their inquiries.
- Coordinated delivery of purchased vehicles to ensure timely arrival.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Provided excellent customer service throughout the entire buying process.
- Maintained customer relationships through follow-up calls and emails.
- Negotiated prices with customers and finalized sales contracts.
- Ensured all paperwork was completed accurately before submitting it for processing.
- Demonstrated the operation of vehicles to potential buyers.
- Followed up with customers after purchase to ensure satisfaction with product or service received.
- Contacted previous customers regarding new automotive products or services available.
- Scheduled test drives for prospective buyers at dealership or other locations as requested.
- Developed strategies for increasing sales opportunities with existing clients.
Automotive Sales Professional
Sam Pierce Chevrolet
Daleville, IN
03.2023 - 05.2023
- Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs.
- Collaborated with other sales team members to share selling strategies and gain new insights.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Introduced customers to new offerings and updated accounts.
- Answered customer questions, shared product knowledge and researched pricing and availability.
Automotive Sales Professional
Tom Wood Honda
Anderson, IN
04.2018 - 03.2023
- Followed up with customers to build long-term relationships and successful referrals.
- Managed sales negotiations and financing options.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Properly fill out and sign up preliminary, state, and financial documents in paper and e-document form
- Responded to inquiries from potential customers via email and telephone.
- Occasionally present back-end product menu and sell warranty products
- Clean up and deliver vehicles to customer
- Train new hires
Education
High School Diploma -
Anderson High School
Anderson, IN05.2014
Skills
- New car purchases
- Leasing options
- Aftermarket products
- Consultative techniques
- Purchasing
- Warranty understanding
- Self-motivated
- Proficient with VinSolutions
- Goal-oriented
- Technology features
- Competitive
- Revenue generation
- Market understanding
- Conflict mediation
- Negotiation strengths
Education and Training
Evansville, IN,Anderson, IN
Contact
Anderson, IN 46012
Timeline
Automotive Sales Professional
Tom Wood Honda
09.2023 - Current
Automotive Sales Professional
Pearson Ford
05.2023 - 09.2023
Automotive Sales Professional
Sam Pierce Chevrolet
03.2023 - 05.2023
Automotive Sales Professional
Tom Wood Honda
04.2018 - 03.2023
High School Diploma -
Anderson High School