Lukas Miles
Lawrence,KS
Overview
3
3
years of professional experience
Work History
Assistant Office Manager
Westwood Family Aquatic Center
04.2023 - 08.2023
- Enhanced team productivity with strong leadership, training, and support for all staff members.
- Cultivated a professional atmosphere by maintaining open lines of communication among team members.
- Provided exceptional customer service by responding promptly to inquiries from guests both in-person and via phone or email correspondence.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
Front Desk Clerk
Westwood Family Aquatic Center
04.2022 - 09.2022
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Provided exceptional customer service for a positive guest experience.
- Streamlined check-in processes to improve efficiency and reduce wait times.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
Garden Center Associate
Walmart
01.2021 - 10.2021
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
To-Go Specialist
Cracker Barrell Old Country Store
11.2020 - 01.2021
- Accurately handled to-go operations, implementing an organized system for tracking orders.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
Education
Bachelor of Arts - Communications
University of Kansas
Lawrence, KS05.2027
High School Diploma -
Norman High School
Norman, OK05.2023
Skills
- Customer Service
- POS System Operations
- Conflict Resolution
- Cash Handling
- Effective Communication
- Teamwork
Timeline
Assistant Office Manager
Westwood Family Aquatic Center
04.2023 - 08.2023
Front Desk Clerk
Westwood Family Aquatic Center
04.2022 - 09.2022
Garden Center Associate
Walmart
01.2021 - 10.2021
To-Go Specialist
Cracker Barrell Old Country Store
11.2020 - 01.2021
Bachelor of Arts - Communications
University of Kansas
High School Diploma -
Norman High School