Lukas Quinn
Phoenix,AZ
Summary
Efficient and professional Operations Manager with four years of managerial experience, three years of that being at FedEx Ground. Works well and communicates with peers to finish required tasks on time. Highly skilled young individual who excels at team building. Trains and works with staff daily giving corrective feedback to make sure the job is done correctly.
Overview
4
4
years of professional experience
Work History
Operations Manager
FedEx Ground
11.2019 - 02.2023
- Investigated root causes of operational issues to improve company metrics.
- Trained other managers and employees.
- Understanding of Microsoft products, creating reports, spreadsheets, and powerpoints.
- Ran the control room for the entire facility for over one year.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Assistant Manager
Footlocker
10.2018 - 11.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Handled customer service by dealing with complaints, organizing stock and answering customer questions
- Ran store and day to day operations
Education
Associate's Degree - Criminal Justice - Law Enforcement
Madison Area Technical College
Madison, WI05.2021
High School Diploma -
East High School
Wausau, WI2018
Skills
- Fast learner
- Excellent attention to detail
- Problem Solving
- Strong work ethic
- Follows direction
- Strong verbal and written communication
Objective
While building and leading teams I have become a strong communicator and respected member of the management team. I am quick to solve problems and acknowledge mistakes to prevent them from happening again. Also, I am level headed and able to stay calm and collected in the fast paced work environment. which in return helps me delegate tasks in a timely and orderly manner. I am quick and well organized, yet diligent with my work making sure it is done right the first time. I would make for an excellent member of your team.
Volunteer
- Was a teacher assistant for Wausau East High School at the school forest in Wausau, Wisconsin for two weeks during my junior and senior year of high-school for 150+ students.
Awards
Bravo Zulu Award- Fedex Ground
Timeline
Operations Manager
FedEx Ground
11.2019 - 02.2023
Assistant Manager
Footlocker
10.2018 - 11.2019
Associate's Degree - Criminal Justice - Law Enforcement
Madison Area Technical College
High School Diploma -
East High School
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