Lukas Rislove
Minneapolis,MN
Summary
Dependable candidate successful in providing responsive, high-quality customer service to guests in restaurant and event settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with guests, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Prestwick Golf Club/The Wick Pub And Grill
04.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Foster a familial environment and rapport with regular guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Apple American Group LLC
06.2019 - 07.2021
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
Minneapolis, MN05.2024
Skills
- Exceptional Customer Service
- Sales Techniques
- Quality Control
- Team Collaboration
- Active Problem Solving
Timeline
Server
Prestwick Golf Club/The Wick Pub And Grill
04.2022 - 08.2023
Server
Apple American Group LLC
06.2019 - 07.2021
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
Similar Profiles
Walter BuffaloWalter Buffalo
General Manager of Food Operations/Group Executive Chef at Prestwick Golf Course & The 'Wick Pub & GrillGeneral Manager of Food Operations/Group Executive Chef at Prestwick Golf Course & The 'Wick Pub & Grill
Julianna GilbertJulianna Gilbert
Outside Operations at Prestwick Village Golf ClubOutside Operations at Prestwick Village Golf Club
Brooke WhiteBrooke White
Food and Beverage Server at Prestwick Village Golf ClubFood and Beverage Server at Prestwick Village Golf Club