Luke Babb
Wylie,TX
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
22
22
years of professional experience
Work History
Sales Manager
Metalwest
06.2012 - 01.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Promotion - Inside Sales to Inside Sales Manager, January 2018
- Promotion - Inside Sales Manager to Branch Sales Manager, July 2019
Trade Show Sales
Self Defense Supply
09.2001 - 06.2012
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Expanded industry knowledge by attending seminars, workshops, and networking events at trade shows.
- Collaborated with marketing team to develop compelling promotional materials for trade show distribution.
- Effectively managed time to ensure all tasks were completed efficiently throughout the duration of the event.
- Sustained high energy levels throughout long hours of standing, engaging in conversation, and providing product demonstrations to attract attention from passersby.
- Contributed to company growth by identifying new market opportunities during interactions with attendees.
- Demonstrated adaptability in adjusting presentation style based on audience needs or preferences.
- Increased booth traffic by designing eye-catching displays and engaging product demonstrations.
- Fostered a positive working environment within the team by providing constructive feedback, encouragement, and support to colleagues.
- Streamlined setup and teardown processes, reducing labor costs while maintaining booth quality standards.
- Educated customers on product features and answered questions regarding product use.
Education
Associate of Applied Science - Business Managment
Richland College
Dallas, TXSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Client Relationship Management
- Sales strategy development
- Positive and upbeat
- KPI Tracking
Accomplishments
- 2015 Circle of Excellence Award winner for Inside Sales Person of the Year
- 2017 Circle of Excellence Award winner for Inside Sales Person of the Year
- 2020 Circle of Excellence Award winner for Outside Sales Person of the Year
- 2020 Circle of Excellence Award winner for Sales Manager of the Year
- 2021 ERP Upgrade Branch Champion - Sales
Timeline
Sales Manager
Metalwest
06.2012 - 01.2024
Trade Show Sales
Self Defense Supply
09.2001 - 06.2012
Associate of Applied Science - Business Managment
Richland College