Luke Belcher
Akron,OH
Summary
I have worked in the service industry since I started working at 14. Over the years, I have been able to refine how I handle customers, and make sure each and every customer has a good experience in a personalized way. While I may not have worked in the automotive industry before, I have an extreme passion for cars and the car community. I work on my own cars, and I have enjoyed the experience of making them my own.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Circle K
Akron, Ohio
06.2025 - Current
- Assisted customers with inquiries and provided product information promptly.
- Handled cash transactions accurately at the register during busy shifts.
- Managed inventory levels by restocking shelves and organizing displays effectively.
- Resolved customer complaints through active listening and problem-solving techniques.
- Monitored store cleanliness and maintained a welcoming environment for customers.
- Collaborated with team members to enhance service delivery during peak hours.
- Utilized point-of-sale systems to process transactions and track sales accurately.
Server/Host
The Ramp Restaurant
Akron, Ohio
03.2021 - 10.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed many different orders at once while using both a POS system and writing down orders when issues arose with the system.
- Assisted in training new staff on restaurant procedures and service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Upsold menu items by demonstrating thorough knowledge of offerings.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
Green High School
Uniontown, OH05-2024
Skills
- Customer service
- Point-of-sale systems
- Cash handling
- Product knowledge
- Inventory management
- Customer relationship management
Affiliations
- Reptile keeping
- Car modification
Timeline
Customer Service Representative
Circle K
06.2025 - Current
Server/Host
The Ramp Restaurant
03.2021 - 10.2024
High School Diploma -
Green High School