Luke Boegel
Round Rock
Summary
Hardworking Sales Associate committed to help all customers in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Diligent team member with around 6 months of in store experience whether it comes to back room processing, recovering, trash management, cashiering, or stocking.
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One year sports referee that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
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Friendly Checker offering more than 15 months of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Checker
H-E-B
Round Rock, TX
10.2025 - Current
- Verified accuracy of product pricing and labels during checkout process.
- Assisted customers with inquiries and complaints to enhance shopping experience.
- Collaborated with team members to maintain organized checkout stations.
- Ensured compliance with safety protocols while handling products at registers.
- Resolved payment issues swiftly, maintaining transaction accuracy and customer satisfaction.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
- Built real connections with regular customers, fostering trust through friendly interaction and reliable service.
- Collaborated with team members to streamline workflow and improve overall store efficiency.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Went up to high side during slow hours to greet customers and make them feel welcome during an efficient check out
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Increased sales of promotional items by effectively informing customers of ongoing deals and discounts.
- Added coupons to customers orders that they didn't know about to save them money and improve their shopping experience
- Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Sports Referee
YMCA
Round Rock, TX
07.2024 - 10.2025
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Enforced rules and regulations during games to facilitate safe and fair play.
- Coordinated with other referees to execute smooth and consistent games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
- Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
- Actively participated in pre-game meetings with coaches, captains, and fellow officials to review rules and address concerns.
- Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
Associate
HomeGoods
Austin, TX
04.2023 - 08.2023
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Received and processed merchandise into warehouse.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Exchanged merchandise for customers and accepted returns.
- Recommended, selected and located merchandise based on customer desires.
- Bagged or packaged purchases and wrapped gifts.
- Computed purchases and received and processed cash or credit payment.
Education
Bachelor of Science - Computer Science
The University of Texas At Dallas
Richardson, TX05-2027
Associate of Applied Business - Finance/Accounting
Austin Community College
Austin, TX05-2026
BBA - Finance
Texas State University
San Marcos, TX05-2028
Skills
- Customer service
- Money handling
- Accuracy and precision
- Error detection
- Problem-solving
- Honest and dependable
- Loss prevention
- Sales
- Teamwork and collaboration
- Conflict resolution
- Cleaning and sanitizing
- Attention to detail
Accomplishments
Been awarded multiple cpi awards/medals/plaques for being the top 1 or 2 seller at my store and received multiple customer compliment gift card awards
Certification
CPR Certified
Languages
English: Native/Bilingual
Timeline
Checker
H-E-B
10.2025 - Current
Sports Referee
YMCA
07.2024 - 10.2025
Associate
HomeGoods
04.2023 - 08.2023
Bachelor of Science - Computer Science
The University of Texas At Dallas
Associate of Applied Business - Finance/Accounting
Austin Community College
BBA - Finance
Texas State University