Luke Brown
St. George,UT
Summary
High-energy sales leader with proven relationship-building skills and significant background working with HVAC customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas. I have been in sales for 4 and 1/2 years now. Mostly at Lafayette Winair, where I was able to bring in 20% passed the projected sales at least every year. Maintain great relationships with clients and customers. Upbeat, customer-focused Sales Associate with 4 and 1/2 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers welcoming interactions and extensive product knowledge.
Overview
9
9
years of professional experience
Work History
Sales Representative
Lafayette Winair
Lafayette, LA
07.2016 - 12.2023
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Improved overall customer purchasing experiences to promote steady revenue.
- Organized store by returning merchandise to proper areas and restocked displays.
- Adhered to company initiatives and achieved established goals.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Provided technical support for customers using the company's products or services.
- Attended industry events such as conferences, seminars.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
General Laborer
Acadiana funjumps
Lafayette, LA
06.2015 - 05.2016
- Ensured that all safety regulations were followed while working onsite.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Printed and applied shipping labels for boxes and packages according to product distribution instructions.
- Loaded or unloaded building materials to distribute machinery or tools.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Built scaffolding around buildings to provide access for workers at heights.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Operated hand tools and power tools to complete construction projects.
- Operated equipment with strong focus on safety and ground communication.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Gained independent working skills and guided and mentored less experienced team members.
- Operated and maintained a variety of equipment including hand and power tools.
Education
High School Diploma -
05-2017
Skills
- Lead Generation
- Sales Closing
- Client Account Management
- Client Service
- Revenue Generation
- Customer Service
- Account Servicing
- Territory Sales
- Proposal Development
- Closing Sales
- Relationship Selling
- Negotiation Tactics
- Customer Relations
- Sales Expertise
References
References available upon request.
Timeline
Sales Representative - Lafayette Winair
07.2016 - 12.2023
General Laborer - Acadiana funjumps
06.2015 - 05.2016
Acadiana High School - High School Diploma,