Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Luke Brozo

Statesville,NC

Summary

Driven professional with a proven track record at Republic Finance, excelling in sales performance and customer relationship management. Achieved over $1 million in receivables while enhancing operational efficiency and compliance. Recognized for leadership in training staff and driving process improvements, consistently delivering exceptional results. All while completing my Bachelors degree online.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Republic Finance
08.2025 - Current
  • Increased receivables for branch by over $1 million through strong loan production.
  • Led branch operations effectively, enhancing overall performance and staff engagement.
  • Took charge of administration and provided comprehensive staff support.
  • Maintained compliance with regulations to ensure operational integrity.
  • Ranked in top five salesmen in NC multiple times, reflecting consistent high performance.
  • Collaborated with management to implement process improvements.

Senior Consumer Loan Specialist

Republic Finance
08.2024 - 08.2025
  • In this role, I developed expertise in consumer lending, customer relationship management, and branch operations, while also demonstrating leadership and adaptability across various branch environments.
  • Evaluated consumer loan applications for accuracy and completeness.
  • Processed loan documentation ensuring compliance with company policies.
  • Maintained detailed records of loan transactions in company systems.
  • Frequently entrusted with acting manager duties during manager absences, overseeing daily branch operations, coaching junior staff, and maintaining compliance and performance targets.
  • Executed relief assignment at different branch, demonstrating flexibility, leadership, and capacity to swiftly adapt to new markets and teams.

Server

Outback Steakhouse
05.2021 - 06.2024
  • Recognized as Employee of Month for exceptional service and commitment.
  • Featured in promotional radio event, attracting customers requesting specific server due to strong rapport.
  • Provided exceptional customer service, ensuring guest satisfaction and repeat visits.

Education

Bachelor of Science - Finance

Western Carolina University
Cullowhee, NC
08-2025

Associate of Science - Business

Mitchell Community College
Statesville
12-2023

Skills

  • Customer Relationship Management
  • Regulatory Compliance
  • Audit preparation
  • Staff education and training
  • Operations management
  • Business development
  • Team development
  • Loan expertise

Certification

  • NC Life and Health Insurance Licenses
  • Persuasive Selling
  • Credit Insurance License

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

Committed to improving personal fitness through regular participation in Running, Kickboxing, Rock Climbing, and Snowboarding(During the season)

Timeline

Assistant Branch Manager

Republic Finance
08.2025 - Current

Senior Consumer Loan Specialist

Republic Finance
08.2024 - 08.2025

Server

Outback Steakhouse
05.2021 - 06.2024

Bachelor of Science - Finance

Western Carolina University

Associate of Science - Business

Mitchell Community College

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