Luke Buettner
Chick-fil-A
Middle River,MD
3
years of professional experience
Reliable team member, who shows up early and supports the the team well while training other employees skills that i've learned through time and smart business techniques. I am a work driven person who only wants to strive in a workplace and wants to be a support to my team. I also support my team leaders and make their workload a lot easier. Also a helping servant to everyone that is in need.
Work History
Certified Trainer
9 Months- Facilitated training sessions for team members on customer service excellence and operational standards.
- Developed engaging training materials to enhance understanding of menu items and service protocols.
- Assisted in onboarding new employees, ensuring smooth integration into team dynamics and workflows.
- Provided feedback to trainees, promoting continuous improvement in performance and customer interactions.
- Supported management in evaluating training effectiveness through participant assessments and feedback collection.
- Conducted role-play scenarios to simulate high-pressure situations and improve problem-solving skills.
Runner
3 Months- Delivered food and beverage orders efficiently to guests, ensuring timely service.
- Collaborated with team members to streamline order processing and enhance customer satisfaction.
- Assisted kitchen staff with inventory management, maintaining organization and stock levels.
- Maintained cleanliness of dining areas, adhering to health and safety standards consistently.
Education
High School Diploma
Skills
Customer service
Service efficiency
Performance assessment
Training development
Collaboration
Multi-tasking
Fast and efficient service worker
Point of sale (POS) system operation
Accustomed to shift work
Good with numbers and math
Timeline
Certified Trainer
Chick-fil-A
11.2025 - CurrentRead More
Runner
Conrads Ruth Villa
06.2023 - 09.2023Read More
The Ogburn School
High School Diploma
Read More