LUKE CANALES
Kingsville,TX
Summary
Dedicated, customer-focused professional with extensive experience in dynamic service environments. Recognized for maintaining composure under pressure, delivering exceptional customer interactions, and enhancing team performance. Recent commitment to education and personal development has strengthened skills and adaptability. Eager to re-enter the workforce with renewed motivation and a clear focus on contributing effectively to team success.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Chick-fil-A
Kingsville, TX
04.2021 - 09.2022
- Assisted a high volume of customers daily with a friendly, service-oriented attitude.
- Resolved customer concerns quickly and professionally to maintain high satisfaction.
- Informed guests about promotions and provided product information.
- Helped improve service flow by supporting team strategies to reduce wait times.
- Restocked inventory and maintained organized, clean work areas.
- Handled register transactions and ensured accuracy during peak hours.
Delivery Driver / Cashier
Domino’s Pizza
Kingsville, TX
01.2021 - 04.2021
- Operated the register for cash, card, and check payments with accuracy.
- Assisted customers with purchases, rewards programs, and order issues.
- Delivered orders efficiently while maintaining friendly, professional service.
- Restocked front-lane merchandise and kept the store organized.
Education
High School Diploma - Business
Texas A&M University
KingsvilleHigh School Diploma - undefined
Santa Gertrudis Academy High School
Kingsville, TX05-2017
Skills
- Positive, upbeat customer service
- Calm and professional under pressure
- Cash handling & register operation
- Resolving customer concerns
- Inventory stocking & store upkeep
- Team communication & reliability
- Team collaboration
- Customer service
- Problem resolution
Timeline
Customer Service Associate
Chick-fil-A
04.2021 - 09.2022
Delivery Driver / Cashier
Domino’s Pizza
01.2021 - 04.2021
High School Diploma - undefined
Santa Gertrudis Academy High School
High School Diploma - Business
Texas A&M University
PROFESSIONAL DEVELOPMENT (2022–2025)
- Continued coursework toward a Business degree at Texas A&M University–Kingsville.
- Relocated and assisted with family responsibilities during this period.
- Maintained and developed communication, customer service, organization, and time-management skills.
- Actively seeking long-term employment and professional growth opportunities.
- Flexible schedule and availability for evenings, weekends, and holidays.