Luke Compton
Centennial,CO
Summary
Strategic and customer focused Sales Representative offering comprehensive background in building relationships, cultivating internal and external partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration.
Overview
14
14
years of professional experience
Work History
Sr. Business Account Executive
Comcast
03.2017 - Current
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Supported customers continuously from sales process to product set-up and use.
- Used Salesforce and Orion to maintain company database with essential account and sales information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Networked at events and by phone to expand business profits and revenues.
- Researched potential clients and markets to prepare for appointments.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Used consultative sales approach to understand and meet customer needs.
- Demonstrated products and specific features at customer locations and special events.
- Targeted prospective clients by reviewing business directories, building database of leads and attending networking events.
Outbound Sales Representative
Comcast
08.2013 - 03.2017
- Responsible for generating monthly sales through cold calling or lead generation and consistently meet and exceed sales quotas.
- Educated customers on product and service benefits, explaining features and answering questions.
- Manage multiple tasks while on the phone with customers, navigating multiple software applications in order to quote and send proposals while on the phone.
- Set up appointments with interested customers according to schedule availability.
- Developed extensive knowledge of products and services to better assist customers.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Business Sales Representative
Comcast
10.2010 - 08.2013
- Consulted with businesses to supply accurate product and service information.
- Market and sell Comcast Business Class Services to small and mid-size businesses.
- Working knowledge of CSG/ACSR, Workbench, Sales Force, Docusign and Synchronoss.
- Meet and exceed sales quota by generating sales from inbound calls
- Recorded accurate and efficient records in customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Business Account Executive
The Irwin Hodson Company
11.2009 - 10.2010
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- B2B Sales of high quality Environmental Print and Promotional collateral.
- Responsible for the management and development of new business accounts.
- Interacted with internal production planners to coordinate best production schedule/method to best meet client needs.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Prospected, grew and managed pipeline of accounts within designated territory in the commercial print industry.
Education
BBA -
Dallas Baptist University
Dallas, TX05.2008
Skills
- Excellent Verbal and Written Communication
- Customer Retention
- Positive Customer Experience
- MS Office Applications
- CRM Proficiency
- Relationship Building
- Lead Generation
- Sales Presentations
- Territory Management
- Pipeline Management
- Account Management
- Teamwork and Collaboration
Timeline
Sr. Business Account Executive
Comcast
03.2017 - Current
Outbound Sales Representative
Comcast
08.2013 - 03.2017
Business Sales Representative
Comcast
10.2010 - 08.2013
Business Account Executive
The Irwin Hodson Company
11.2009 - 10.2010
BBA -
Dallas Baptist University