Summary

Overview

Work History

Education

Skills

Timeline

Luke Cook

Carthage ,NC

Summary

I have become a barista trainer in 3 months while at my current job at Starbucks inside of Harris Teeter

I keep my work team up to date on new drink launches and recipes

I make sure my work team is completing tasks correctly

I ensure good customer service

Overview

1

1

year of professional experience

Work History

Barista Trainer

Harris Teeter Grocery

06.2024 - Current

Trained new team members with positive reinforcement and respectful, encouraging coaching.
Taught proper procedures and strategies for success to new employees.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Customized training strategies based on individual barista knowledge, experience, and strengths.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Cleaned counters, machines, utensils, and seating areas daily.
Lead work crew through peaks and rushes efficiently by assigning designated work tasks and meeting consumer expectations.

Education

Union Pines High School

Cameron, NC

Business Management

Sandhills Community College

Pinehurst, NC

Skills

Leadership experience
Health and safety compliance
Cleanliness standards
Coffee expertise

Barista mentoring
Excellent memory
Clear communication
Training materials

Timeline

Barista Trainer

Harris Teeter Grocery

06.2024 - Current

Union Pines High School

Business Management

Sandhills Community College