Strong history of going above and beyond job requirements to make guests happy while achieving sales and service targets. Knowledgeable about customer relations, amenities promotions and the principles of discretion.
Overview
3
3
years of professional experience
Work History
Guest Ambassador
Bar K
05.2023 - Current
Maintained detailed records of account changes, guest incidents and other reportable data.
Helped guests enjoying property while creating memorable experience.
Informed guests about memberships and benefits while accepting payments and setting-up new accounts.
Collected various methods of payments such as Credit Card, Debit Card, Gift Card, and Cash,
Accurately checked in over 600 Members and Guests and any accompanying dogs into park daily.
Founder and CEO
Terradyne Solutions
06.2022 - Current
Developed key operational initiatives to drive and maintain substantial business growth.
Conducted target market research to scope out industry competition and identify advantageous trends.
Created organization's mission and vision statements for use by employees.
Created and monitored promotional approaches to increase sales and profit levels.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Developed sales strategy based on research of consumer buying trends and market conditions.
Security Officer
SK Security
09.2020 - 01.2023
Regulated vehicle and pedestrian traffic onto building grounds.
Reported suspicious activities and persons to law enforcement.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Direct supervision of 20 employees at any given time.
CAMARERA at restaurante bar ADARRA, cafetería bar BOAH, bar de tapas MOKI MOKI, cafetería bar ACATUCCICAMARERA at restaurante bar ADARRA, cafetería bar BOAH, bar de tapas MOKI MOKI, cafetería bar ACATUCCI
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