Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Guest Arrival Ambassador
Sea World
500 SeaWorld Dr, San Diego CA 92109
05.2022 - Current
Built personal relationships with guests to promote positive experiences.
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Ensured overall cleanliness of the work space: restrooms , office , breakrooms and guests views.
Cross-trained in Guest Arrival to include : Tolls , Parking Lot and Turnstiles.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Guest Arrival/Guest Relations Ambassador at Busch Gardens Adventure Island TampaGuest Arrival/Guest Relations Ambassador at Busch Gardens Adventure Island Tampa