Luke Fielitz
Hamburg
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Hardworking Automotive Technician with 5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
9
9
years of professional experience
Work History
School Bus Driver
Fisher Bus Service
10.2022 - 01.2026
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Communicated information to parents to promote good communication and transparency.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Created and enforced bus rules and kept expectations posted.
- Supervised students during loading, unloading and on bus.
- Identified and reported mechanical problems and safety hazards.
Security Guard
Live Nation
07.2022 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Automotive Technician
Walmart Store #2405
07.2020 - 01.2022
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Implemented preventive maintenance measures to decrease emergent issues.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Explained estimates and determined repair timelines to manage customer expectations.
Unarmed Security Guard
Key Bank Center
08.2020 - 07.2022
- Completed full building and grounds patrols every 15 minutes to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Auto Mechanic Technician
West Herr Chevy Service Department
07.2019 - 05.2020
- Shadowed at the dealership for school credit
- Oil Change
- Mounting and Dismounting tires
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed safety and emissions inspections.
- Performed emissions tests according to standard procedures.
- Repaired and replaced worn and damaged components.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Explained estimates and determined repair timelines to manage customer expectations.
Auto Mechanic Technician
Steve's Auto Repair Inc
06.2018 - 05.2019
- Explained estimates and determined repair timelines to manage customer expectations.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Repaired and replaced worn and damaged components.
- Performed emissions tests according to standard procedures.
- Performed safety and emissions inspections.
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Summer Camp Counselor
Town Of Hamburg Recreation Department
07.2017 - 08.2017
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Encouraged team building to increase camaraderie, trust and rapport.
- Implemented rules and regulations to enforce discipline and compliance.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Assisted in preparing recreational materials and supplies for each activity.
Education
High School Diploma -
Frontier Central High School
Hamburg, NY06-2018
Associate of Applied Science - General Study and Mechanical
Erie Community College
Orchard Park, NY05-2020
Skills
- Service excellence
- Effective time management
- Effective communication
- Strong work ethic
- Effective problem resolution
- Proficient in managing multiple tasks
- Committed to continuous learning
- Observant
- Risk evaluation
- Crowd control
- Access control
- Dependable performance
Timeline
School Bus Driver
Fisher Bus Service
10.2022 - 01.2026
Security Guard
Live Nation
07.2022 - Current
Unarmed Security Guard
Key Bank Center
08.2020 - 07.2022
Automotive Technician
Walmart Store #2405
07.2020 - 01.2022
Auto Mechanic Technician
West Herr Chevy Service Department
07.2019 - 05.2020
Auto Mechanic Technician
Steve's Auto Repair Inc
06.2018 - 05.2019
Summer Camp Counselor
Town Of Hamburg Recreation Department
07.2017 - 08.2017
High School Diploma -
Frontier Central High School
Associate of Applied Science - General Study and Mechanical
Erie Community College