Luke Fiveash
Garland,TX
Summary
Dynamic Assistant Manager with a proven track record at Kona Ice, where I enhanced customer satisfaction and streamlined operations. Expert in money handling and problem-solving, I significantly reduced cash discrepancies. My leadership fostered a positive team environment, directly impacting business performance and service quality. Skilled in both customer service and computer applications, I consistently exceeded expectations.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Kona Ice
04.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Sachse High School
Sachse, TX06-2024
Skills
- Customer service
- Money handling
- Problem-solving
- Tech Savvy
- Computer skills
Timeline
Assistant Manager
Kona Ice
04.2023 - Current
High School Diploma -
Sachse High School
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