Client relations professional with extensive experience in resolving complaints and training newly hired employees. Solid team player known for outstanding customer service and in-depth knowledge of system operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Cashier
Menards
Platteville, WI
09.2024 - Current
Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
Construction Laborer
Walsdorf Roofing
Kiel, Wisconsin
05.2024 - 08.2024
Adhered to all safety practices for personal and team protection.
Coordinated with other craft employees to maximize project efficiency.
Installed new decking and flashing.
Team Member
Menards
Platteville, WI
10.2023 - 08.2024
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Operated cash registers to process payments from customers.
Resolved customer issues promptly in a professional manner.
Assembly Line Worker
Mercury Marine
Fond Du Lac, WI
01.2023 - 08.2023
Assembled components of a variety of products, adhering to production specifications.
Operated machinery such as drills, saws and presses to assemble parts.
Provided assistance to other workers on the production line as needed.
Team Member
Cousins Subs
Fond Du Lac, WI
07.2020 - 12.2022
Performed opening, and closing duties such as restocking coolers, and freezers before closing time.
Took orders, handled money, and processed payments in a full-service establishment.
Performed food preparation tasks by making subs, preparing food, and catering to customer's needs.
Education
Bachelor of Science - Construction Management
University of Wisconsin - Platteville
Platteville, WI
12-2026
High School Diploma -
Winnebago Lutheran Academy
Fond Du Lac, WI
05-2023
Skills
Customer Service
Training and Coaching
Employee Management
Team Skills
Affiliations
Golf Club
Ski/Snowboard Club
Languages
English
Native/ Bilingual
Accomplishments
Baseball Senior Captain (High School)
Inducted into Winnebago Lutheran Academy Baseball Hall of Fame