Luke Gefell
New York,NY
Summary
Motivated Server with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.
Overview
12
12
years of professional experience
Work History
Server
Community Juice and Food
New York, NY
06.2023 - 12.2025
- Provided exceptional customer service by accurately taking orders and addressing inquiries.
- Managed dining area cleanliness and organization, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to efficiently deliver food and beverage orders, enhancing guest satisfaction.
- Trained new servers on menu offerings, service protocols, and point-of-sale systems for improved performance.
Server
Pisticci Restaurant
New York, NY
01.2015 - 06.2023
- Increased sales significantly by upselling higher-end products to customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
- Trained incoming staff on restaurant practices and procedures.
Zocdoc Sales Representative
ZocDoc
New York, NY
06.2014 - 12.2014
- Developed and delivered engaging sales presentations to convey product benefits.
- Cold-called leads
Education
Bachelor of Arts - History Teacher Education
Virginia Commonwealth University
Richmond, VA01.2014
Skills
- Customer Service and Rapport
- Relationship Building
- Point of Sale Systems
- Covid Symptom Screening
- Menu Memorization and Presentation
Drummer
I've been playing the drums for over 15 years. Its the love of my life.
Timeline
Server
Community Juice and Food
06.2023 - 12.2025
Server
Pisticci Restaurant
01.2015 - 06.2023
Zocdoc Sales Representative
ZocDoc
06.2014 - 12.2014
Bachelor of Arts - History Teacher Education
Virginia Commonwealth University