Summary
Overview
Work History
Education
Skills
Timeline
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Luke Harris

Berwick,PA

Summary

Driven professional with a proven track record in customer service and sales, notably at Nike Factory Outlet. Excelled in engaging customers, boosting repeat business through outstanding service and empathy. Skilled in cash handling and problem-solving, adept at fostering trust and safety in high-pressure environments. Demonstrates exceptional teamwork and an outgoing personality, enhancing company loyalty and sales outcomes.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nike Factory Outlet
Kittery, ME
03.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

Domino's Pizza
Dover, NH
05.2023 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Horse Caretaker

Paradise Farms
Dover, NH
02.2022 - 02.2023
  • Ensured safety of horses by maintaining clean and secure stables at all times.
  • Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
  • Provided treatment for minor horse injuries.

Education

GED -

Marshwood Highschool
South Berwick, ME
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Cash Register Operation
  • Stocking and Receiving
  • Product Sales
  • Merchandise Display

Timeline

Sales Associate

Nike Factory Outlet
03.2024 - 09.2024

Customer Service Representative

Domino's Pizza
05.2023 - 03.2024

Horse Caretaker

Paradise Farms
02.2022 - 02.2023

GED -

Marshwood Highschool
Luke Harris