Microsoft Excel
Luke Heimer
Rosemount,MN
Summary
Knowledgeable Client Solutions Executive with strong background in developing tailored client solutions and fostering long-term relationships. Proven track record of identifying client needs and delivering effective strategies that enhance satisfaction and retention. Demonstrated expertise in team collaboration and strategic thinking to drive results.
Overview
28
28
years of professional experience
Work History
Client Solutions Executive
Insight Direct USA
12.1999 - 07.2024
- Established a strong understanding of each client's industry landscape in order to provide informed recommendations on products/services that aligned with their unique needs/goals.
- Implemented strategies to retain existing clients and increase overall account revenues.
- Managed, inspired, and trained team to get to heart of clients' business problems and discover potential solutions.
- Led contract negotiations with prospective clients, securing favorable terms for both parties involved.
Account Manager
CompUSA
02.1996 - 12.1999
- Increased client satisfaction by cultivating strong relationships and understanding client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Education
Bachelor of Arts - English And Humanities
Saint John’s University
Collegeville05-1993
Skills
- Client development
- Solution optimization
- Teamwork and collaboration
- Excellent communication
- Interpersonal skills
- Sales strategy
Accomplishments
- Exceeded previous year's sales results in 22 of 24 years.
- Awarded President's Club 11 of 24 years with Insight.
- Was asked numerous times to work with "at risk" clients to ensure issues were fixed and ensure client retention.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Healthcare benefitsFlexible work hoursSoftware
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Salesforce
Timeline
Client Solutions Executive
Insight Direct USA
12.1999 - 07.2024
Account Manager
CompUSA
02.1996 - 12.1999
Bachelor of Arts - English And Humanities
Saint John’s University
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