Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Luke Holden

Muscle Shoals

Summary

Detail Detail-oriented professional with a strong background in customer service and operational support. Known for implementing cleaning protocols and ensuring safety compliance to contribute to exceptional service and a positive customer experience. Starting my first semester of nursing school this fall!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Senor Tequila
Florence
02.2025 - Current
  • Provided exceptional customer service to enhance dining experiences.
  • Took and processed orders accurately and efficiently.
  • Assisted in setting up dining areas for special events.
  • Maintained cleanliness and organization of tables and service areas.
  • Handled customer inquiries and resolved issues promptly.

Customer Service Sales Representative

Walmart
Florence
06.2023 - 05.2025
  • Assisted customers with product selection and inquiries at Walmart.
  • Resolved customer complaints and provided effective solutions promptly.
  • Maintained store cleanliness and organization to enhance shopping experience.
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.

Deckhand

Turtle Point Yacht & Country Club
Killen
05.2020 - 08.2022
  • Assisted in docking and undocking vessels safely at the marina.
  • Maintained cleanliness and organization of boat storage areas and equipment.
  • Followed safety protocols to ensure a secure working environment for all staff.
  • Maintained a clean deck area through daily sweeping and scrubbing of surfaces.

Education

High School Diploma -

Florence High School
Florence, AL
05-2022

Skills

  • Cleaning protocols
  • Complaint resolution
  • Customer relationship management
  • Team collaboration
  • Safety compliance
  • Effective communication
  • Attention to detail
  • Time management
  • Performance improvement
  • Cleanliness standards

Affiliations

  • Played Baseball at the collegiate level at Northwest-Shoals Community College.
  • Currently training for a marathon.

Certification

  • CPR and BLS certified.

References

References available upon request.

Timeline

Server

Senor Tequila
02.2025 - Current

Customer Service Sales Representative

Walmart
06.2023 - 05.2025

Deckhand

Turtle Point Yacht & Country Club
05.2020 - 08.2022

High School Diploma -

Florence High School

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