Luke Lozosky
Orlando,FL
Summary
A passionate and devoted student currently majoring in Theme park and attractions management and working at StarDust Racers. Has been through the commissioning and opening processes of Epic Universe and Stardust racers. I want to learn more about the industry and all that goes into how a theme park is built and operated.
Overview
6
6
years of professional experience
Work History
Attractions Attendant
Universal Orlando
Orlando, FL
11.2021 - Current
- Operated Harry Potter and the Escape from Gringotts.
- Operated Jurassic World VelociCoaster.
- Commissioning and Opening team of Stardust Racers
- Provided exceptional customer service by addressing guest inquiries promptly.
- Managed queue lines efficiently to enhance guest experience and flow.
- Facilitated the operation of various amusement rides during peak hours.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Utilized scanning and metal detection equipment to eliminate possession of prohibited items.
- Ensured that safety protocols were followed at all times.
- Maintained organized lines at ride entrances and exits by directing guests accordingly.
- Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
- Operated ride control panels and monitored ride performance during operation.
- Assisted guests with boarding procedures and provided clear instructions.
- Assisted with loading, unloading, and securing passengers on rides.
Ride Operator
Busch Gardens Tampa Bay
Tampa, FL
02.2021 - 08.2021
- Operated rides safely and efficiently for guest enjoyment.
- Monitored ride operations and ensured compliance with safety protocols.
- Assisted guests with boarding and disembarking from attractions.
- Provided excellent customer service by addressing guest inquiries and concerns.
- Collaborated with team members to coordinate ride operations during peak hours.
- Maintained cleanliness and organization of ride areas for a welcoming environment.
- Ensured safety of guests by enforcing ride and park policies.
- Pulled down safety bars and secured riders according to specified attraction details.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Operated two attractions including Sheikra and Congo river rapids
- Verified rider height requirements for each attraction prior to boarding.
Front Service Clerk
Publix
Tampa, FL
08.2019 - 02.2021
- Greeted customers and provided friendly service at the front end.
- Assisted customers with questions about products and store policies.
- Maintained cleanliness and organization of checkout areas for a pleasant experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Welcomed large volume of guests and improved overall customer service.
- Assisted customers with loading purchases into their vehicles.
Education
Bachelor of Science - Theme Park And Attractions Management
University of Central Florida
Orlando, FL04-2026
Skills
- Ride operations
- Safety compliance
- Queue management
- Customer service
- Team collaboration
- Conflict resolution
- Operational efficiency
- Problem-solving
- Written communication
- Adaptability
Affiliations
- Enjoys attending theme parks
- Member of FTPLA at UCF Rosen College
- Traveling and learning about different cultures
Languages
English
Native/ Bilingual
Timeline
Attractions Attendant
Universal Orlando
11.2021 - Current
Ride Operator
Busch Gardens Tampa Bay
02.2021 - 08.2021
Front Service Clerk
Publix
08.2019 - 02.2021
Bachelor of Science - Theme Park And Attractions Management
University of Central Florida