Dynamic customer service representative focused on relationship building and effective communication. Experienced in managing customer satisfaction and driving team collaboration to enhance service outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walgreens
Rio Rancho, NM
07.2025 - Current
Assisted customers with product inquiries and resolution of issues to enhance satisfaction.
Collaborated with team members to manage inventory levels and product displays effectively.
Handled customer complaints professionally, ensuring timely resolution and follow-up.
Server
Flying Star Cafe
Albuquerque, NM
03.2025 - 06.2025
Provided excellent customer service in fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery.
Handled cash transactions and balanced cash register at shift end.
Cashier
Frontier Restaurant
Albuquerque, NM
09.2024 - 12.2024
Assisted patrons with menu selections and addressed inquiries promptly.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Customer Service Representative
Walgreens
Albuquerque, NM
03.2024 - 09.2024
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.