Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke Morgan

Rio Rancho

Summary

Dynamic customer service representative focused on relationship building and effective communication. Experienced in managing customer satisfaction and driving team collaboration to enhance service outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Walgreens
Rio Rancho, NM
07.2025 - Current
  • Assisted customers with product inquiries and resolution of issues to enhance satisfaction.
  • Collaborated with team members to manage inventory levels and product displays effectively.
  • Handled customer complaints professionally, ensuring timely resolution and follow-up.

Server

Flying Star Cafe
Albuquerque, NM
03.2025 - 06.2025
  • Provided excellent customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Handled cash transactions and balanced cash register at shift end.

Cashier

Frontier Restaurant
Albuquerque, NM
09.2024 - 12.2024
  • Assisted patrons with menu selections and addressed inquiries promptly.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Customer Service Representative

Walgreens
Albuquerque, NM
03.2024 - 09.2024
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.

Education

High School Diploma -

V. Sue Cleveland High School
Rio Rancho, NM
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building

Certification

  • Alcohol Server's Permit Certified
  • Food Handler's Card Certified

Timeline

Customer Service Representative

Walgreens
07.2025 - Current

Server

Flying Star Cafe
03.2025 - 06.2025

Cashier

Frontier Restaurant
09.2024 - 12.2024

Customer Service Representative

Walgreens
03.2024 - 09.2024

High School Diploma -

V. Sue Cleveland High School