Luke Murracas
Vero Beach,FL
Summary
Proven associate at Panera Bread, adept in customer service and cash handling, excelled in fostering customer loyalty and satisfaction through personalized service. Demonstrated leadership and time management skills in high-stress environments, significantly enhancing customer experience. Committed to continuous improvement and workplace safety, embodying a blend of technical proficiency and exceptional interpersonal abilities.
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Panera Bread
02.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased customer satisfaction by providing personalized food recommendations and attentive service.
- Managed time effectively during high-traffic periods, ensuring prompt assistance for all customers regardless of demand levels.
- Developed strong product knowledge to effectively answer customer questions and assist with purchasing decisions.
- Continuously updated knowledge of food safety regulations and guidelines to ensure compliance and protect customer wellbeing.
Education
High School Diploma -
Vero Beach High School
Vero Beach, FL05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Oral communication
- Work Planning and Prioritization
Certification
- AWS D1.1 Structural Steel Certification – American Welding Society for those working specifically with structural steel.( pending may tenth graduation)
Languages
English
Native or Bilingual
Timeline
Associate
Panera Bread
02.2023 - Current
High School Diploma -
Vero Beach High School
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