Luke Owen
Studio Manager
Winthrop,MA
Summary
I’m a driven and adaptable Studio Manager at Orangetheory Fitness with a strong background in team leadership, client relations, and sales strategy. With a passion for health, wellness, and personal development, I bring energy and structure to everything I do — whether it’s optimizing studio operations, mentoring a high-performing team, or creating an unforgettable experience for members. I thrive in fast-paced environments, balancing customer engagement with performance metrics to consistently exceed goals. Beyond fitness, I’m financially savvy, self-motivated, and always learning — whether it’s managing investments, building healthier habits, or sharpening my communication skills. I’m all about growth — for myself, my team, and the community I serve.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Studio Manager
Orangetheory Fitness
09.2024 - Current
- Oversee daily studio operations, ensuring a welcoming and high-energy environment
- Drive membership growth through sales initiatives, community outreach, and digital marketing
- Recruit, train, and manage the Sales Associate Team while optimizing studio performance and financial goals
- Engage directly with members to enhance retention and overall studio success
- Manage over 200 concurrent memberships
Valet/ Supervisor
Winthrop Arms
09.2023 - Current
- Resolve customer complaints through calm, constructive communication
- Provide punctual, polite valet services to uphold professional standards
- Help guests unload and load luggage
- Drive varied vehicles, including luxury and sports models, safely and legally
Manager/ Operator
Jake's Auto Detailing Co.
06.2022 - Current
- Oversee scheduling and coordination of detailing services for cars and boats, ensuring efficiency and customer satisfaction
- Manage the business's social media presence to attract new clients and maintain engagement
- Perform high-quality detailing, including full interior services such as vinyl treatment, window cleaning, odor removal, and carpet shampooing, as well as exterior services like waxing, paint correction, and clay bar treatment
- Maintain consistency in results while upholding professional standards and customer expectations
- Over 100 consistent clients
Education
High School Diploma -
Winthrop High School
Winthrop, MA 08.2020 - 06.2024
ISSA Personal Trainer (CPT) Certification -
International Sports Science Association
Carpinteria, CA 01.2025 - 03.2025
ISSA Nutritionist Certification -
International Sports Science Association
Carpinteria, CA 01.2025 - 03.2025
Skills
- Guest Flow Management
- Conflict Mediation
- Critical Thinking
- Courageous
- Electronic Systems
- Athletic
- Trustworthy
- Self starter
- Team player
- Adaptable
- Personnel oversight
- Project scheduling
- Scheduling coordination
- Operations monitoring
- Creative direction
- Partnership development
Awards
- Student Athletic Leader, 2023
- NEC South Boys Tennis 2x, 2024
- WHS Tennis 2x All-Star, 2023
- WHS Tennis MVP, 2024
Timeline
ISSA Personal Trainer (CPT) Certification -
International Sports Science Association
01.2025 - 03.2025
ISSA Nutritionist Certification -
International Sports Science Association
01.2025 - 03.2025
Studio Manager
Orangetheory Fitness
09.2024 - Current
Valet/ Supervisor
Winthrop Arms
09.2023 - Current
Manager/ Operator
Jake's Auto Detailing Co.
06.2022 - Current
High School Diploma -
Winthrop High School
08.2020 - 06.2024
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