Luke Penny
Edmond,OK
Overview
6
6
years of professional experience
Work History
Floor Supervisor
Vans
Oklahoma City, Oklahoma
10.2021 - Current
- Enforced company policies and procedures to maintain a positive work environment.
- Monitored sales performance and provided feedback to improve service quality.
- Maintained a clean and safe work environment.
- Performed daily opening and closing procedures in accordance with given guidelines.
- Supervised and evaluated staff performance, providing feedback and guidance when needed.
- Delegated tasks according to individuals' strengths.
- Managed cash register operations including deposits, withdrawals, transfers.
- Processed incoming and outgoing stock shipments.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
Intern
Blue Note Lounge
Oklahoma City, Oklahoma
11.2022 - 03.2023
- Assisted in managing guest reservations and seating arrangements.
- Changed the marquee for upcoming shows.
- I reached out to local news sources with descriptions of the upcoming events.
- Posted regularly on the company social media.
- I ran errands on the nights of the shows.
Manager
Centennial Vapor
Centennial, Colorado
06.2019 - 11.2020
- Managed inventory levels and coordinated restocking of products for sales continuity.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Bachelor of Applied Technology - Comercial Music
University of Central Oklahoma
Edmond, OK08-2025
Associate of Applied Science - Contemporary Music Business
University of Central Oklahoma
Edmond, OK08-2025
High School Diploma -
Chatfield Senior High School
Littleton, CO05-2016
Some College (No Degree) -
University of Colorado Denver
Aurora, COSome College (No Degree) -
Metropolitan State University of Denver
Denver, COSkills
- Customer service
- Beginner Adobe Suite skills
- Money handling
- Inventory management
- Training incoming employees
- Problem-solving
Timeline
Intern
Blue Note Lounge
11.2022 - 03.2023
Floor Supervisor
Vans
10.2021 - Current
Manager
Centennial Vapor
06.2019 - 11.2020
Bachelor of Applied Technology - Comercial Music
University of Central Oklahoma
Associate of Applied Science - Contemporary Music Business
University of Central Oklahoma
High School Diploma -
Chatfield Senior High School
Some College (No Degree) -
University of Colorado Denver
Some College (No Degree) -
Metropolitan State University of Denver