Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Luke Potosky

College Station

Summary

Dynamic Lead Sales Associate with proven expertise in customer service and retail operations honed at Leslie's Pool Supplies. Excelled in enhancing store ambiance, driving customer satisfaction, and mentoring sales teams. Skilled in POS systems and teamwork, achieving notable improvements in client acquisition and repeat business.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Lead Sales Associate

Leslie's Pool Supplies
06.2023 - 08.2024
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Processed and stocked merchandise in accordance with store standards.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Delivered excellent customer service for repeat business and referrals.

Education

Bachelor of Science - Agricultural Science

Texas A&M University
College Station, TX
05-2028

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership
  • POS system operation
  • Sales training
  • Teamwork and collaboration
  • Customer care
  • Client acquisition
  • Shipping and receiving

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved warranty issues which led to customer retention.

Certification

  • 10-hour OSHA General Industry Safety & Health
  • 10-hour OSHA Construction Safety & Health
  • 30-hour OSHA Construction Safety & Health
  • OSHA Forklift Training Certification

Timeline

Lead Sales Associate

Leslie's Pool Supplies
06.2023 - 08.2024

Bachelor of Science - Agricultural Science

Texas A&M University
Luke Potosky