Luke Schweiker
Langhorne
Summary
Diligent student in Cybersecurity with solid background in providing exceptional service in high-paced environments. Effective problem solving with various operating systems, including Windows, MAC, iOS and various point of sales (POS) systems. Excellent hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Bacco Italian Restaurant
10.2020 - Current
- Trained servers on customer service quality, order management, and food service quality
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Processed customer payments efficiently using point-of-sale systems.
- Supervised daily operations to ensure exceptional customer service and satisfaction.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Implemented process improvements that enhanced team efficiency and reduced service times.
Youth Baseball Instructor
Royals Athletic Club
08.2025 - 12.2025
- Organized and facilitated team-building activities to foster a positive learning environment among participants.
- Instructed groups of youth athletes on techniques, teamwork, and sportsmanship during practice sessions.
- Developed age-appropriate training programs to enhance player skills and understanding of baseball fundamentals.
- Evaluated individual player performance to provide tailored feedback and improvement strategies.
Education
Bachelor of Science - Cyber Security
Chestnut Hill College
Philadelphia, PA06-2028
High School Diploma -
Neshaminy High School
Langhorne06-2024
Skills
- Customer service
- Risk Assessment
- Team supervision
- Event organization
- Analytical Problem Solving
- Conflict resolution
- Excellent written and verbal communication skills
- Service prioritization
Timeline
Youth Baseball Instructor
Royals Athletic Club
08.2025 - 12.2025
Server
Bacco Italian Restaurant
10.2020 - Current
Bachelor of Science - Cyber Security
Chestnut Hill College
High School Diploma -
Neshaminy High School