Luke Shepherd
Knoxville,TN
Summary
Reliable team member with strong communication skills ande ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines. Original Design Consultant with talents in creating new designs in a team environment or independently. Skilled in completing special orders, scheduling, invoicing and various office tasks. Specialties include meeting high sales goals, presenting various design options and keeping customer service at its highest.
Overview
6
6
years of professional experience
Work History
Design Consultant
Window World Of Knoxville
07.2019 - Current
Sales Manager
Window World Of Knoxville
01.2022 - 12.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Landscape Worker
Johnson University
05.2018 - 05.2019
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Reduced water consumption with the implementation of drought-tolerant plantings and efficient irrigation systems.
- Improved plant health through proper pruning, fertilizing, and pest control techniques.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Maintained routine landscaping schedules to boost lawn health.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
Education
Bachelor of Science - Preaching And Church Leadership
Johnson University
Knoxville, TN05.2019
Bachelor of Science - Bible And Theology
Johnson University
Knoxville, TN05.2019
Skills
- Customer Needs Assessment
- Project Requirements
- Concept Development
- Great Attention to Detail
- Time management
- Strategic thinking
- Project management
- Design collaboration
- Client Satisfaction
- Vendor Relationships
- Computer Literate
- Teamwork Skills
Accomplishments
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of different jobs with design stat to finish.
- Resolved product issue through consumer testing.
Love to play golf, spending time with my Wife and Kids love watching College Football and Basketball
I love playing golf whenever I get the opportunity to play. I love spending time with my wife and kids, enjoy traveling and going to parks with them to watch them play together. I spend most saturdays watching college football and during the weeknights watching college basketball. Also have a goal in life with my wife to be able to travel to every Major League Baseball field and watch a game there.
Timeline
Sales Manager
Window World Of Knoxville
01.2022 - 12.2023
Design Consultant
Window World Of Knoxville
07.2019 - Current
Landscape Worker
Johnson University
05.2018 - 05.2019
Bachelor of Science - Preaching And Church Leadership
Johnson University
Bachelor of Science - Bible And Theology
Johnson University