Luke Stiens
Shoreline,WA
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management
Overview
10
10
years of professional experience
Work History
Shift Leader
Qdoba
Lynnwood, WA
12.2025 - 02.2026
- Supervised team members to ensure adherence to food safety and sanitation standards.
- Coordinated daily operations, optimizing workflow for efficient service delivery.
- Trained new staff on operational procedures and customer service excellence.
- Implemented inventory management practices to reduce waste and control costs.
- Delivered catering orders
Restaurant Manager
Raising Canes
Tempe, AZ
09.2021 - 11.2025
- Trained Crew to meet high standards
- Helped with customer complaints over the phone and in person to ensure everyone left feeling well taken care of
- Made sure all employees felt well taken care of and were listened to.
- Managed a profit-smart business, worked with labor and profit margins
- Delegated tasks to make sure everything was completed in a timely and correct manner.
Runner/Server/Busser
Christa Ministries
Edmonds, WA
06.2019 - 09.2025
- Prepared condiments
- Kept conversations light and fun in a retirement home
- Delivered to go orders to their doors
Crew member
Taco Time NW
Lynnwood, Wa
02.2020 - 09.2021
- Took orders over a headset in a fast-paced environment.
- Provided great customer service promptly
- Learned great multitasking skills, like being able to take orders and prepare food.
Runner/Busser/Server
Sauce Pizza and Wine
Tempe, AZ
10.2019 - 12.2019
- Delivered exceptional customer service in a fast-paced environment.
- Helped with customer complaints to ensure everyone left happy
- Worked with a POS system and followed proper money handling techniques.
Supervisor
Family Fun Center & Bullwinkle's Restaurant
Edmonds, WA
08.2016 - 01.2019
- Oversaw and delegated tasks
- Fixed arcade machines
- Helped customers when they had problems with staff or machines
- Kept a positive and fun work environment for the customers and the staff
Education
High School Diploma -
Shorewood High School
Shoreline, WA08-2018
Skills
- Serve Safe Manger Certification
- King County Food handlers card
Timeline
Shift Leader
Qdoba
12.2025 - 02.2026
Restaurant Manager
Raising Canes
09.2021 - 11.2025
Crew member
Taco Time NW
02.2020 - 09.2021
Runner/Busser/Server
Sauce Pizza and Wine
10.2019 - 12.2019
Runner/Server/Busser
Christa Ministries
06.2019 - 09.2025
Supervisor
Family Fun Center & Bullwinkle's Restaurant
08.2016 - 01.2019
High School Diploma -
Shorewood High School