Summary
Overview
Work History
Education
Skills
Timeline
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Luke Tucker

Westerville,OH

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Line Cook

Son of Thurman
05.2024 - Current
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Cook

Latitude 39
08.2022 - Current
  • Monitored food quality and presentation to maintain high standards.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Back of House Student Leader

Latitude 39
10.2023 - 05.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Organize tasks for staff to complete.
  • Worked with Sous Chef to assure food quality meets high standards.
  • Maintained professional, organized, and safe environment for employees.

Server/Kitchen Crew Member

Swenson's Drive-In
08.2019 - 07.2022
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Answered customers' questions, recommended items, and recorded order information.
  • Served food and beverages promptly with focused attention to customer needs.
  • Displayed enthusiasm and promoted excellent service to customers.

Education

Bachelor of Science - Psychology

Ohio University
Athens, OH
05.2025

Skills

  • Customer Service
  • Problem Detection and Resolution
  • Workforce Management
  • High-Energy and Stamina
  • Friendly and Welcoming
  • Team Collaboration
  • Determined
  • Active Listening
  • Interpersonal Skills

Timeline

Line Cook

Son of Thurman
05.2024 - Current

Back of House Student Leader

Latitude 39
10.2023 - 05.2024

Cook

Latitude 39
08.2022 - Current

Server/Kitchen Crew Member

Swenson's Drive-In
08.2019 - 07.2022

Bachelor of Science - Psychology

Ohio University

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Luke Tucker